Frequently Asked Questions

 

Refund

Qns 1. How can I get a refund?

Ans: Please refer to our policies for the refund policy. Please complete the refund form.

Qns 2. Why do I receive lesser for refund?
Ans: You must have purchased our items at discounted price. Hence, the refunds will be based on discounted rate.
Qns 3. I have ordered 3 items and 1 of them is out of stock. Do I get back the refund at discounted rate?

Ans: Purchase of 2 items do not entitle any discount. If refund option is made, all items will be charged at original prices and refund amount will be lesser.

Qns 4. How long does it take to process refund?
Ans: Refund will be processed in 2 - 3 working days once refund form is submitted.
Qns 5. Will my postage be refunded to me if my order is out of stock?
Ans: Yes, refund of postage is made together with the refund of your ordered product.

Qns 6. If the item doesn't fit me, can I ask for a refund?

Ans: No, all goods sold are non-refundable but we can help our customers with an exchange. Please refer to our policies for the exchange terms.


 

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